Organize your inbox with Archive, Sweep, and other tools in Mobile devices options on or Outlook on the web Post questions, follow discussions and share your knowledge in the Community. To get help and troubleshoot other Microsoft products and services, enter your problem here. If you can't sign in, click here.įor other help with your Microsoft account and subscriptions, visit Account & Billing Help. To contact us in, you'll need to sign in.
If the self-help doesn't solve your problem, scroll down to Still need help? and select Yes. To get support in, click here or select on the menu bar and enter your query. Restart your mobile device after a few seconds, and then sync your mailbox again. Go to your mobile device and power it off completely. In the list of connected mobile devices, select your phone, and then select Remove. If you have feedback for TechNet Support, did you configure your Hotmail account in Outlook 2016? Via IMAP, POP3 or Exchange ActiveSync? Did you receive the testing email message when the email configuration completed? Please try to manually configure your Hotmail via Exchange ActiveSync inIf you're having trouble receiving or sending messages from your mobile device, try removing the device in the options.Īt the top of the page, select Settings > View all Outlook settings > General > Mobile devices. Mark the reply as an answer if you find it is helpful. Run command, type outlook /cleanviews and press Enter. To do this, press Windows key + R to open the
We can try to start Outlook with /cleanviews switch to reset all custom views to see the result. This issue could also happen if you have some custom view/filter set so that some emails were hidden. > Account Settings > Account Settings, double click your Hotmail account. If so, change the setting to 'All' and then check the result. Is sending/receiving working correctly in Outlook? If sending/receiving works correctly, please check if you have the 'Mail to keep offline' slider set to a short period. How did you configure your Hotmail account in Outlook 2016? Via IMAP, POP3 or Exchange ActiveSync? Did you receive the testing email message when the email configuration completed? Please try to manually configure your Hotmail via Exchange ActiveSync in
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